Privacy Policy

Who we are

We are The School, London – a drama school based in London, UK. Our website address is: https://theschoollondon.co.uk.

What personal data we collect and why we collect it

Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Contact forms

If you contact us using one of the contact forms on the website, personal data including your name and email address will be captured and used for the purpose of responding to your enquiry. Data may be stored for up to 12 months for the purposes of customer service. Data captured in this way will not be used for marketing or any other purpose, unless you have checked the box indicating that you are happy to be contacted by us regarding future opportunities. If you have opted to join our mailing list, you may unsubscribe at any time.

Cookies

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select "Remember Me", your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day. For further information regarding the use of cookies, please see our Cookie Policy

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Analytics

This site uses Google Analytics to help improve the user experience. Your web browser will therefore automatically send certain information to Google. This includes the URL of the page you’re visiting and your IP address. Google may also set cookies on your browser or read cookies that are already there. Google uses the information shared by sites to deliver their services, maintain and improve them, develop new services, measure the effectiveness of advertising, protect against fraud and abuse and personalise content and ads you see on Google and on its partners’ sites and apps. See Google’s Privacy Policy to learn more about how Google processes data for each of these purposes and how long Google stores this information for: Google Privacy Policy Google Analytics collects first-party cookies, data related to the device/browser/IP address and on-site/app activities to measure and report statistics about user interactions on this website. Google Analytics uses IP addresses to derive the geolocation of a visitor and to protect the service and provide security to its customers. Google uses Google Analytics data to provide the Google Analytics measurements service to its customers. Identifiers such as cookies and app instance IDs are used to measure user interactions with this site, while IP addresses are used to provide and protect the security of the service and to give the customer a sense of where in the world their users come from.

Who we share your data with

Payments made using the ‘Buy now’ buttons on this site are processed by PayPal and some personal data will therefore be collected by Paypal for the purposes of facilitating the transaction. Please see Paypal’s Privacy Policy for details of how your data may be collected and stored by them: Paypal Privacy Policy Paypal may share information with us when you make a purchase via one of the ‘Buy now’ buttons on this site, including personal data necessary to facilitate the transaction, personal data to help resolve any disputes and to detect and prevent fraud. Paypal may also share anonymous data and performance analytics to help us to better understand our users and to enhance the user experience.

Our website is covered by Akismet anti-spam service. Akismet collects information about visitors who comment on the site. This information typically includes the commenter’s IP address, user agent, referrer, site URL along with other information directly provided by the commenter, e.g. name, username, email address and comment.

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

If you fill in a contact form or an enquiry form on this site, your name and contact details will be collected by us and may be retained for up to 18 months for customer service purposes. Details collected in this way will not be used for marketing purposes, unless you have checked the box to say that you are happy to receive information from us in the future regarding further courses and training opportunities.

If you check the box on one of our forms to indicate that you are happy to receive information from us in the future, your name and contact details will be retained for marketing purposes and you will from time to time receive promotional emails from us. In this instance, data may be retained for up to 5 years, although you may unsubscribe at any time and all emails will include a reminder of this fact. Once unsubscribed, all such data will be deleted.

If you fill in an application form for one of our courses, details including your name and contact information will be retained by us for the purposes of processing your application and may be kept on file for up to 2 years for the purposes of customer service and record keeping.

For information regarding the collection of cookies, please see our separate Cookie Policy

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where we send your data

Visitor comments may be checked through an automated spam detection service.

Contact information

If you have any concerns regarding data protection, please contact our nominated Data Protection Officer, Sarah Kelly, via theschoollondon@gmail.com or 07908892235.

Additional information

How we protect your data

We have made every effort to ensure that our website and our company practices are compliant with GDPR. Our website has an up to date SSL certificate to enhance security on the site and ensure our visitors’ data is kept safe. Any data retained by us as a company (e.g. names and contact details of applicants and those who have opted to join our mailing list) are stored securely in a file that is password protected and to which only 2 people have access. We have a nominated Data Protection Officer who is responsible for ensuring that our data processing is GDPR compliant and all staff members have received basic training in data protection.

What data breach procedures we have in place

The nominated Data Protection Officer is responsible for monitoring the company’s data processing and ensuring that any potential data breaches are reported both internally (to the Director of The School) and to the ICO, in line with current legislation and best practice. Any data breach (or suspected data breach) will be reported immediately.

What third parties we receive data from

As detailed in the section on data sharing (above), we may receive data such as names and contact details from Paypal, in order to process a transaction made via one of the ‘Buy now’ buttons on this site. We may also receive date from Google Analytics for marketing purposes, which may include information obtained via the use of cookies on this site.

What automated decision making and/or profiling we do with user data

Industry regulatory disclosure requirements